Privacy & Policy

Effective Date: July 01, 2025

Last Updated: Oct 05, 2025

Welcome to Fixify Photo. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and billing details when you contact us or place an order.
Files and Images: Photos or project files you upload for editing or retouching.
Communication Data: Messages, inquiries, work instructons and correspondence related to our services.

2. How We Use Your Information

Fixify Photo uses the collected information to:

  • Process orders and deliver completed projects.
  • Communicate with you regarding quotes, updates, or support.
  • Improve our services, website functionality, and user experience.
  • Maintain records for accounting and business purposes.
  • Ensure data security and prevent fraudulent activities.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your data. Your files and personal details are stored securely and are never shared, sold, or disclosed to third parties except when required by law or to complete a service you requested.

4. Data Retention

We retain project files and client data only as long as necessary to complete the service or comply with legal obligations.
We store clients’ files/projects with backup layers for up to three months from the work starting date. We may keep JPG/PNG for a lifetime. 
You may request deletion of your data at any time by contacting us.
On the other hand, we can take permission from clients before deleting data to clear our server.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user preferences and enhance website performance. You can disable cookies through your browser settings if you prefer.

6. Third-Party Services

We may use trusted third-party tools for payment processing, communication, or analytics. These partners are obligated to keep your data confidential and use it only for agreed purposes.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal data.
  • Request the deletion of your data from our records.
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at info@fixifyphoto.com

8. Updates to This Policy

Fixify Photo may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Fixify Photo
Social sites – Facebook, LinkedIn, Instagram, WhatsApp, Behance, Pinterest, Twitter

Email: info@fixifyphoto.com
Website: https://fixifyphoto.com

FAQ

What types of photo editing services do you offer?

We provide a wide range of professional photo editing services including retouching, background removal, color correction, clipping path, image masking, photo restoration, and advanced photo manipulation. Whether you're a photographer, eCommerce seller, or studio; our team tailors every edit to your needs.

How long does it take to complete an order?

Turnaround time depends on the complexity and quantity of images. For most standard projects, we deliver within 24 hours. Urgent requests? We also offer express delivery options to meet tight deadlines. [Contact Us]

Do you offer a free trial before placing a paid order?

Yes! We offer a 100% free trial for new clients to test our quality and workflow. Simply upload 1–2 sample images, and we’ll show you what Fixify Photo can do.

How can I send my photos and get them back safely?

You can upload your images securely through our Booking Projects Page. We accept all major file formats, and your data is always protected. Final files will be delivered via a secure download link or your preferred method.

Do you offer any discounts for bulk or long-term projects?

Yes! We offer up to 25% discount on bulk orders and long-term collaborations. The more images you send, the more you save. Contact us with your project details, and we’ll provide a custom quote with the best possible rate. [Book a Project]

What payment methods do you accept?

We accept payments through Bank Transfer, PayPal, and other secure online gateways. Once your project is complete and approved, you’ll receive an invoice with all the payment details. We ensure a smooth and transparent billing process for every client. [Contact Us]